Terms and conditions

Last updated: June 05, 2025

The user of the M3U IPTV app is solely responsible for the content, playlists, and channels they choose to access or play using the app.
Jaroslav Herber (Herber eDevelopment), the developer of the M3U IPTV app, assumes no responsibility or liability for any content, playlists, or channels accessed by the user.
By using the app, the user agrees to access and play only legally obtained content, playlists, and channels.
The user shall be fully liable for any damages, legal actions, or costs arising from their non-compliance with applicable laws.

Donations

Users may choose to make voluntary donations to support the development and maintenance of the app.
By donating, the user acknowledges that they fully understand the nature of a voluntary donation.
Donations are not considered a purchase and do not entitle the donor to any specific content, features, or services.
Donations do not guarantee the compatibility of the app with any particular device or the availability or functionality of any specific playlists or channels.

Availability

Herber eDevelopment reserves the right to modify, suspend, or discontinue the M3U IPTV app at any time without prior notice or liability.
There is no guarantee of ongoing support, feature updates, or future availability of the app or its services.

Changes to Features

The functionality of the app, including any premium or advanced features, may be modified, restricted, or removed at any time without prior notice.
Herber eDevelopment does not guarantee the continued availability of any specific feature, service, or user interface.
Changes may be made to improve performance, ensure compliance, or for other technical or business reasons.

Payments

We accept payments via selected cryptocurrencies such as Ethereum and Solana.

Purchases made through the Android (Google Play Store) version of the app are processed and managed directly by Google. For such transactions, all refund requests must be submitted through your Google Play account. We cannot issue or manage refunds for purchases made through Google Play.

Refund Policy and Support

1. Refund Eligibility

Refunds can only be granted within 48 hours of the original purchase date. Requests made after this period will not be considered. All refund requests must be submitted through the designated account page on our website. Requests made via banks, credit card providers, or other third-party payment services are not valid and will be rejected.

2. Refund Process

Once your refund request is approved, please allow up to 5 working days for the refund to be processed and reflected in your account. Processing times may vary depending on your bank or payment provider.

3. Terms for Refund Requests

If a refund is requested outside the approved channels (for example, by contacting your bank directly), this will be considered a violation of our terms and conditions. In such cases, no refund will be issued, and you may be liable for any incurred fees associated with chargebacks or disputes.

4. License Deactivation

Upon approval of a refund, all licenses associated with the purchase will be deactivated on all devices immediately. Access to the app or related services will be revoked accordingly.

5. Support and Issue Resolution

We are committed to providing a high-quality user experience. If you encounter any issues with the app, please contact our support team directly at support@herber-edv.de before requesting a refund.
This is the best and fastest way for us to assist you and improve the app based on your feedback.

6. Acceptance of Terms

By making a purchase, you acknowledge and accept these refund policies and agree to adhere to our terms and conditions.

7. Cryptocurrency Refunds

When paying with cryptocurrency, please note the following:

• Transaction (gas) fees are non-refundable.
• If a refund is granted for a crypto payment, the refund amount will be calculated based on the original amount received, minus the gas fees incurred during the transaction.
• Refunds for crypto payments will be processed to the same wallet address used during the purchase.

Cryptocurrency refunds may take longer to process due to blockchain confirmation times and manual handling.

Governing Law

These Terms and Conditions and any agreements based on them shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

If you are a consumer and have concluded the contract, the mandatory provisions of the law of the country in which you have your habitual residence shall remain unaffected.