Privacy policy

M3U IPTV App + Website

Effective Date: 2025-07-03

Thank you for using our website and app. Your privacy is important to us. This privacy policy explains how we collect, use, and protect your information when you interact with our website and app.

1. Information we collect

1.1 Website visitors

• IP address: When you visit our website, our server logs your IP address. This is standard behavior for web servers like Apache2. The IP address is used solely for server administration, troubleshooting, and website security purposes.
• Cookies: To use our chat service, you must accept functional cookies. When you access the chat, a session cookie is created in your browser. This cookie is essential for maintaining the chat history and ensuring the service operates smoothly. The session cookie automatically expires after 24 hours of inactivity. No additional cookies are used on our website.
• LocalStorage and IndexedDB: Our app uses localStorage and IndexedDB (JavaScript technologies) to save app settings, EPG and playlist information. This functionality ensures a seamless and personalized experience when using the app. No personal user data is stored in localStorage.

1.2 Newsletter subscription

• Email address: If you choose to subscribe to our newsletter, we will collect your email address. This information is used solely for the purpose of sending you updates, news, and other content related to our services.

1.3 Account system

To access certain features on m3u-ip.tv, such as purchasing a product, you must create an account.

• Email address: Providing an email address is required to create an account. We will send a verification email to confirm ownership of the address. Your email is used exclusively for account-related communication, such as login, password recovery, and purchase confirmations.

1.4 Customer data

• Invoice address: If you purchase a Premium product through our payment provider (Stripe), your billing address will be collected by Stripe and shared with us for the purpose of generating a legally valid invoice.
• Data use: This information is used solely for invoicing and legal compliance. We do not use it for marketing or share it with third parties.

1.5 App users (Advertising)

• AdMob by Google: Our app uses Google AdMob to display advertisements. Google may collect device information, usage data, and advertising identifiers to serve relevant ads. If you are located in the European Economic Area (EEA) or UK, we will ask for your consent before displaying personalized ads.
• Non-personalized ads: You may choose to receive only non-personalized ads. This choice is stored locally on your device and can be changed within the app at any time.
• No personal data collected by us: We do not collect or store any personal data within the app itself. All ad-related data is handled directly by Google AdMob in accordance with their privacy policies.

2. Information we do not collect

• App users: We do not collect personal data, usage logs, or identifiers from within the app. However, third-party advertising services (such as Google AdMob) may collect data necessary to provide ads, as described in section 1.5.

3. How we use your information

• Server logs: The IP addresses logged by our website are used for server administration, to ensure the security of our services, and to diagnose issues that may arise.
• Newsletter: Your email address, if provided, will be used exclusively to send you newsletters. You can unsubscribe at any time by following the instructions provided in each email.
• Account: Your email address is used to log in to your account, recover your password, and communicate with you regarding your account or services.

4. Data sharing and disclosure

• No third-party sharing by us: We do not share, sell, or transfer your data to any third parties. All information collected is used solely by our organization for the purposes described in this policy.
• Third-party services: Our app integrates third-party advertising through Google AdMob. Data shared with or collected by Google is subject to Google's own privacy policies: https://policies.google.com/technologies/partner-sites.

5. Data security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your rights

• Access and rectification: You have the right to request access to the information we hold about you and request corrections if necessary.
• Unsubscribe: If you have subscribed to our newsletter, you can unsubscribe at any time by clicking the "unsubscribe" link in any of the emails.
• Delete your account: If you have created an account, you can delete it at any time through the account section of the website. Deleting your account will permanently remove all associated data.

7. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will always be available on our website.

8. Contact us

If you have any questions or concerns about this privacy policy or our data practices, please contact us: policy@m3u-ip.tv